Privacy Policy
Last updated: [09/07/2026]
Safeguard Roofing & Building Contractors Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or contact us for roofing services.
Who We Are
Safeguard Roofing & Building Contractors Ltd
Unit 1 57 Newton Road, Brighton, United Kingdom, BN3 7BA
Company registration number: 17118751
Email: info@safeguardroofingcontractors.co.uk
Phone: 07348 274546
We are the data controller for the personal information described in this policy.
What Information We Collect
When you contact us through our website, by phone, or by email, we may collect:
- Your name
- Phone number
- Email address
- Property address (needed to provide a quote or survey)
- Details of your roofing enquiry or job
- Any photos or information you send us relating to your roof
If you fill in a form on our website, we collect only the information you provide in that form.
How We Use Your Information
We use your information to:
- Respond to your enquiry and provide quotes
- Arrange and carry out surveys and roofing work
- Communicate with you about ongoing or upcoming jobs
- Keep records for invoicing, guarantees, and after-care
- Comply with legal or accounting obligations
We do not use your information for automated decision-making, and we do not sell your information to third parties.
Legal Basis for Processing
We process your personal information under the following legal bases:
- Contract — where processing is necessary to provide a quote or carry out agreed roofing work
- Legitimate interest — to respond to enquiries and maintain business records
- Legal obligation — where we’re required to retain information for accounting or tax purposes
Who We Share Your Information With
We do not sell or rent your personal information. We may share limited information with:
- Trades or suppliers directly involved in carrying out your job (e.g. scaffolding providers), where necessary
- Our accountant, for invoicing and tax purposes
- Authorities, where required by law
We do not share your information with third parties for marketing purposes.
How Long We Keep Your Information
We keep enquiry and customer information for as long as necessary to provide our services, honour any guarantees on work carried out, and meet our legal and accounting obligations — typically no longer than 6 years to align with UK limitation periods for contract claims, after which it is securely deleted.
Your Rights
Under UK data protection law, you have the right to:
- Ask us what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information, where we’re not legally required to keep it
- Object to how we use your information
- Ask us to restrict how we use your information
- Withdraw consent, where consent is the basis for processing
To exercise any of these rights, contact us at info@safeguardroofingcontractors.co.uk.
Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use the site.
Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Complaints
If you’re unhappy with how we’ve handled your personal information, you can contact us directly at info@safeguardroofingcontractors.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “last updated” date.